Increasing the performance output of your staff

Achieving and maintaining high performance amongst those you manage is one of the key challenges for business leaders today. True performance is demonstrated through being able to outperform the competition consistently, over time and irrespective of economic downturn, restructuring programmes or any other business disruption. This workshop therefore seeks to equip you with the skills you need to maximise the output of your staff in a focused and sustainable manner. The session includes:

• The importance of fostering a sense of engagement and commitment to high performance

• Recognising the day to day performance issues that arise when managing staff and having the confidence to address these with individuals in a timely way

• Giving timely “constructive” feedback to staff

• Planning, preparing and holding a performance review meeting in which clear goals and targets are set

• Setting and agreeing goals that drive performance and focus on measurable outcomes (SMART)

• Understanding the legal process for managing performance where day to day support is not achieving desired outcomes