Stamping out bad debtors

Are your customers less than they're worth? How much are your debtors costing your business? Bad debt causes small businesses to fold all too often. At best, they cause anguish and stress, as small business owners seek to balance cash flow and plug the gap left by debtors who fail to pay their invoices for work and/or services provided by you.

• What every small business should know about their debtors

• Understanding the true cost of debtors

• Improving profitability through robust credit management practices

• Main principles of good Credit Management

• Credit Application forms and terms of business

• Trade references – ask a man who knows!

• Keeping on top of credit and action planning